A non-refundable booking fee of $100 is required at the time of booking to secure your event date. This fee is deducted from the total hire cost. Your booking is not confirmed until the booking fee is received. Until this payment is made, your desired date and time may be booked by other clients.
The remaining balance of the hire fee must be paid no less than 14 days before your event date. Failure to pay the remaining balance within this timeframe may result in the cancellation of your booking, and the $100 booking fee will not be refunded.
If you request additional services such as balloon garlands, a partial payment may be required to cover these costs. This payment will be detailed in your invoice and must be paid by the specified date. All payments for additional services must be made in full prior to the event.
Changes to your booking, including changes to the event date, time, or requested services, must be made at least 14 days prior to your event. We will do our best to accommodate changes, but they cannot be guaranteed and may be subject to additional fees. If a change results in a reduced hire fee, any difference will be refunded, excluding the non-refundable booking fee.
If you cancel your booking more than 28 days before your event, all payments made beyond the $100 booking fee will be refunded, minus any costs incurred for balloon orders, specific hire, or decor items already ordered on your behalf. If a $250 security bond has been paid for soft play equipment from The Little Play Co, this bond will not be refunded.
Cancellations made within 28 days of the event date will forfeit the entire hire fee. Additionally, any costs associated with balloon orders, specific hire, or decor items already arranged will also be deducted from any refundable amount.
In the unlikely event that The C Space needs to cancel your booking, all payments, including the non-refundable booking fee, will be returned to you.
The C Space is not responsible for cancellations or changes due to events outside of our control, such as natural disasters, pandemics, or other emergencies. In such cases, we will work with you to reschedule your event or issue a credit for future use.
The C Space is not liable for any personal items, decor, or other property brought into the venue by the client or guests. It is the client's responsibility to ensure all personal items are removed at the end of the event.
By paying the booking fee, you acknowledge that you have read, understood, and agree to these terms and conditions.
You may cancel your booking at any time, by notifying us in writing at:
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